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British Airways cancels most flights from London

British Airways cancels most flights from London

In a statement, BA said: "Following the major IT system failure experienced earlier today, with regret we have had to cancel all flights leaving from Heathrow and Gatwick for the rest of today".

The airline has apologized for what it calls an "IT systems outage" and says it is working to resolve the problem.

British Airways' Boeing 737-800 (front) alongside their new A380 airbus (back).

Passengers on social media reported long delays and flights by the IAG-owned airline being held on runways, at the start of a long holiday weekend in Britain.

He said the crash had affected "all of our check-in and operational systems".

But, he told CNN by phone: "No alcohol, which is wise". "I mean, the frustrations are there".

"When we left the check-in area there were lots of angry people, people getting frustrated that their flights were coming up or near to departure, people getting turned away".

She said passengers had been told they could not transfer to other flights because "they can't bring up our details".

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"We don't even know where to pick up our luggage", he said.

She said: "When we finally boarded the captain came out and told us their computer systems were down worldwide".

British Airways said it will keep people updated as soon as it has more information, and it will communicate updates through Twitter, its website, and airport communication channels. "BA staff didn't know what's going on", Burt said. "They were totally crippled". For later flights, passengers should check the status before heading to the airport as the major disruptions could extend.

A union official, meanwhile, blamed BA cost cutting for the travel chaos, saying the airline had laid off hundreds of IT staff a year ago and outsourced the work to India.

Another, journalist Martyn Kent, wrote: "Sat on plane at Heathrow for hour and a half now".

Don Bowman, of North Carolina, tweeted that he had only seen one plane leave Terminal 5 in the past hour.

Filmmaker Philip Bloom tweeted that he was stuck on the tarmac at Heathrow after his delayed flight from Belfast, Northern Ireland, finally landed because there was no space for the aircraft to park.

Another posted: "British Airways computers down T5 and standstill, stranded on the plane and they make us pay for food!"


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